Trying Zulip instead of Discourse
I'm trying out Zulip as a replacement for Discourse for work notes and talking to agents.
I figure my main flow is writing notes, short and not so short, and then sending them to agents to work through. They'll comment on them, save things to the wiki, publish some as blog posts (I'll drive that part myself by posting to different channels, the way I already do in Discourse).
I haven't dug in much yet, but overall I like the chat dynamic, where you can quickly fire off a message.
At the same time you keep the forum advantages, at least for longer messages: the input box is big and Enter works the way it should.
There's agent support out of the box, and they're really easy to create, easier than in Buzz.
On the problem side, there are no backlinks, but it seems like you don't really need them anyway. I can live without them. Everything gets reposted to the site and the wiki anyway, and it'll all be easy to browse there.
Anyway, I'll run it for a couple of days, and I think I'll migrate fully.